A live chat is one of the several channels of communication supplied by some website hosting companies as a part of their support service. Determined by the supplier, the chat is used for pre-sales, billing and/or tech support. This method of contact is quicker than a support ticket and it makes it less likely to misunderstand or misspell something in comparison to a phone call with an agent. What's more, if the problem that you experience needs some time to be examined and taken care of, you will be able to do something else at the same time rather than just waiting, as you would have to do if you call. Also, you can use a live chat assistance service absolutely free as long as you have Internet accessibility even when your hosting provider is located in another country and they don't have a local telephone number you can call.
Live Chat Support in Website Hosting
We supply a live chat support service for all of the Linux website hosting that we offer and we will assist you with almost everything live. If you don't have an account with our company yet, we are able to provide you with more info about the packages in order to help you to select the most appropriate package. If you are an active customer, we will be able to help you with any general or billing issue and with lots of common tech troubles, such as an email address setup in a desktop email client. If you can't phone us for whatever reason or you're in some country where we do not have a local telephone number, our live chat is the best way to contact us. Needless to say, some troubles need longer time to examine and test, therefore you will have to open a support ticket to our technicians, still, we can save your time and help you with a number of troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is available to all our prospective and active customers. In case you're searching for a new hosting account, you will be able to chat in real time to one of our agents and get more information about our Linux semi-dedicated hosting so as to choose the best plan for your websites. If you already have an account with us, we'll be able to assist you timely with general, billing and first-level technicalmatters. Though in some instances you will need to open a ticket because there're things that can't be resolved through a live chat, we can assist you with numerous standard tasks, for instance setting up an email account in an e-mail client or forwarding one domain to another one. In this way, you will enjoy timely assistance and you will save plenty of time.