1 hour ticket response
Prompt support is our most essential objective and this is the reason why we have a team of skillful support engineers who are ready to provide a fast solution to any question that you could possibly have. Just send your trouble ticket from your Control Panel and we will reply back to you within 1 hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute tech support ticket response time.
A First–Class Technical Support Service
We have a team of web hosting support professionals who are ready to respond to all your requests every time you need support. Most of our customer support team representatives have many years of experience in the Linux website hosting sector, so you can constantly count on swift and appropriate answers to your concerns.
An Intuitive Help Center Section
In the Control Panel you will find an easy–to–browse Help Center section where you can get quick suggestions on how you can use our hosting services. You can get the answers to your inquiries in our F.A.Q. database, see more suggestions in the web hosting account administration articles or watch the instructional video tutorials.