Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Each ticket that you send to our tech help crew will be replied to in about 60 minutes. The standard queries shall be answered right away. Nevertheless, if the service request you have sent needs some help from a trained technician, we are going to address the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Top–class Technical Help And Support Service

  • We deliver 24 hours a day technical help and support via a super–fast ticket application incorporated into your Control Panel. You may write to us whenever you want about any of the software applications that come pre–installed on your virtual server, such as the chosen Linux OS, the server administration panel and our custom made Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Control Panel that is offered with no charge with your VPS includes an inbuilt articles base. You will see an assortment of comprehensive how–to articles and a variety of step by step video lessons that present all the important web site supervision tasks. You can easy–access them by clicking on the Help or Video keys in the top right side of each Control Panel section.