Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support on–time is our top priority, so we back up each Linux website hosting plan with a one hour ticket answer warranty. After you fill in a ticket or send us a message, our customer help and support crew will try all they possible can to offer the most appropriate solution to your issue and to offer assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is delivered by a crew of trained technicians who are able to respond to your issue right away. You can easily get hold of the technical support crew by starting a tech support ticket from your Control Panel or by posting us an e–mail. On business days, you may as well call us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Design-Resource Technologies’s Control Panel provides a thorough know–how base which is incorporated into all sections. In each part, you’ll find a Help press button that will load for you a selection of step–by–step courses on how to apply a selected feature or conduct a selected action. Moreover, we have crafted mini seminar films to help you to get a better idea of the Control Panel’s interface.