Q: What precisely does website migration mean and what does it include?
A: The website migration service that we are offering is free (within a certain limit). We will transfer your website(s) to our first–rate cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can lead to lost data and undesired network downtime. This is the reason why we will perform all that for you for free!We’ve got highly professional administrators whose chief task is to make sure that your web site functions exactly as it did on your previous hosting platform. The administrators are well–versed in migrating custom–made sites, as well as sites that are based upon popular apps such as WordPress and Joomla™.
Q: Web site migration sounds like lots of work. How long does it take?
A: We try to implement all website migrations ASAP. Nonetheless, we do not have a set time frame for web site migrations. There are different elements that you need to consider – the mere size of your website and the workload of our website migration team, etc. We constantly try to implement each migration in under 48 hours. With smaller–sized websites, our team usually manages to finish in under 24 hours.
Q: Do you require anything from me before you start moving my website?
A: We don’t need any sensitive info. We’ll require, however, the login information for your old web hosting account and the name of the website that you would like to migrate.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: Your website will work just like it did before with your former web hosting provider. Once we have finished the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If it is working properly, all you will need to do is edit the NS resource records for your domain name. Your website will be transferred over to us without any downtime.
Q: Will my old hosting provider need to provide any info/help?
A: No. Aside from your login info for the Control Panel, we do not need anything. We’ll never get in touch with your hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you transfer website content from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform on condition that we can access the Control Panel and there is FTP access available.The only sites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.